Terms and conditions of use and sales

Preambule

The present general conditions of sale are concluded between, on the one hand, MonCornerB, commercial sign of the company Naturience, company with simplified action to the capital of 115 000 Euros, registered with the register of trade and companies of Paris, Siret:523 192 763 00044, whose head office is located at 97 allée des Tennis 83400 Hyères France, tel.01 79 72 30 70 and those wishing to make a purchase via the www.moncornerb.com website.

The seller has an e-commerce activity of organic and natural cosmetics.
These general conditions are exclusively reserved for non-professional consumer buyers.

Article 1 : Object 

The purpose of these general conditions of sale is, firstly, to inform any potential consumer of the terms and conditions under which the seller proceeds with the sale and delivery of the products ordered, and secondly to definethe rights and obligations of the parties in connection with the sale of products by the seller to the consumer that apply, without restriction or reservation, to all sales by Naturience SAS of the products offered on its website www.moncornerb.com as well as any other operation necessary for their execution.

Consequently, the fact for any person to order a product offered for sale on the website of the company Naturience carries full acceptance of these terms and conditions of sale which the Buyer acknowledges having read prior to his order.These conditions apply to the exclusion of all other conditions, including those in force for in-store sales.

These conditions are available to everyone on the merchant website www.moncornerb.com.The company reserves the right to modify at any time these terms and conditions provided that these changes appear on its website.These modifications are effective from the time they are posted online and can not be applied to previously concluded contracts.Each purchase on the Site is governed by the Conditions applicable on the date of the order.

Article 2 : Scope

The Conditions apply to all sales of Products by the seller to the buyer, made through the site.An order will be taken into account by the seller only after prior acceptance of the conditions by the buyer.

Article 3 : Product characteristics - availability

In accordance with Article L 111-1 of the Consumer Code, the buyer can, prior to his order, take note, on the site www.moncornerb.com, the essential characteristics of the products he wants to order.The buyer, when selecting a product among the different categories proposed, can, by means of the link "more details", have access to the detailed description of the product in question.

www.moncornerb.com reserves the right to modify the product assortment according to the constraints related to its suppliers.

The photographs, graphics and descriptions of the products offered for sale are only indicative and do not engage the seller.In case a supplier modifies a product, the graphic representation of the latter can not engage the responsibility of the seller or even affect the validity of the sale.

The offers presented by www.moncornerb.com are valid while stocks last.

Article 4 : Price

The selling prices of products online on the website www.moncornerb.com, indicated in Euros, all taxes included (VAT) are those in force at the time of registration of the purchase order by the buyer.They do not include shipping costs (unless otherwise stated), charged in addition to the price of products purchased according to the amount of the order.The shipping costs will be indicated before the order is registered by the buyer.The mode of transport and its cost will vary according to the weight of the order and the distance from the destination country.As part of a shipment to mainland France the port will be offered by www.moncornerb.com from € 65 of products ordered.Below the free port of 65 € defined by www.moncornerb.com the buyer will be asked a fixed participation of 2.90 € for a delivery relay point and 4.60 € for a delivery home and whatthe weight of his order.This sum will be automatically calculated and will appear on the order form for validation.

The selling prices of the products can be modified by www.moncornerb.com at any time.This change will be reported to the Buyer prior to any order.

In case of order from a country other than metropolitan France the buyer is considered as importer of the products concerned.For all products shipped outside the European Union and DOM-TOM, the price will be calculated excluding taxes automatically on the invoice.Customs duties or other local taxes or import duties or state taxes may be payable.These rights and sums are not within the competence of www.moncornerb.com.They will be the responsibility of the buyer and are under his full responsibility both in terms of declarations and payments to the competent authorities and bodies.

The products remain the property of www.moncornerb.com until full payment of the price.

Article 5 : Order

Any order implies the unrestricted and unreserved acceptance of these general conditions of sale.From the moment the buyer has registered his order by clicking on the "Validate your order" icon, he is considered to have accepted knowingly and without reserve the present general conditions of sale, prices, volumes and quantities.products offered for sale and ordered.

The buyer's order must be confirmed by www.moncornerb.com, by email.The sale will be considered final only after sending the confirmation of the order to www.moncornerb.com and receiving the full price.

www.moncornerb.com recommends that the buyer keep this information on a paper or computer document.

www.moncornerb.com reserves the right to cancel or refuse any order from a customer with whom there is a dispute over the payment of a previous order.In addition, the Company reserves the right to refuse orders and therefore deliveries without having to justify its decision in case of problem found on the operation of the database.This includes all attempts at fraud or circumvention of the verification protocols put in place for the safety of the consumer.

Article 6 : Payment

Payment of the full price must be made when ordering by the buyer.

The receipt of the total amount of the order will be made by www.moncornerb.com at the time of validation of the order or in case of payment by bank transfer upon receipt.

All orders are payable in euros.

To pay for the order, the buyer has all the means of payment referred to in the order form: credit card (credit card, Mastercard, Visa, Bancontact [only for Belgium]), Paypal (no 4x payment) , Apple Pay, Alma, bank transfer.As part of a payment by transfer, the buyer has 7 days from the date of the order to send its payment to the order of Naturience.After this time the order will be canceled.

The buyer guarantees to www.moncornerb.com that he has the necessary authorizations to use the method of payment he has chosen, when registering the purchase order.

www.moncornerb.com reserves the right to suspend or cancel any order and / or delivery, whatever their nature and level of execution, in case of non-payment of any sum that would be due by the buyer,or in case of payment incident.

Penalties of an amount equal to the legal interest rate plus 5% are automatically applicable to amounts unpaid after a period of ten days from the date of invoice or notification of the rejection of bank payment forany other means of payment.The delivery of any new order may be suspended in the event of anomaly of payment of a previous order.

As part of the fight against fraud on the Internet, information about your order may be forwarded to any third party for verification.

Online payment by Alma:

Split payment (3 times) is available via our partner Alma. Payment security is ensured by Alma and its service providers. All payments are protected by 3D Secure. Alma is a telepayment manager and issues an electronic certificate which will serve as proof of the amount and date of the transaction in accordance with the provisions of articles 1316 et seq. of the civil code. Alma's credit service for the settlement of purchases and the execution of payment is conditional on the Customer's acceptance of the T&Cs or the credit contract proposed by Alma.

Amount of purchases: Only purchases between €99 and €2000 are eligible for payment with Alma

Fees: By paying in 3 installments with Alma, the Customer pays 1.66% fees.

Termination: Any termination of the T&Cs which bind MonCornerB and the client, results in the termination of the T&Cs between Alma and the client.

Refusal: Any refusal to grant credit by Alma for an order may result in its cancellation.

For more information, the customer can consult the Alma help center and in the event of a dispute with the Alma company, the customer has the possibility of appealing to the AFEPAME consumer mediator.

Article 7 : Security

www.moncornerb.com has chosen Payplug payment system.The Payplug system is highly secure.All card payments are made on Payplug servers.Customers who so wish can also pay by means of securing PAYPAL payments or pay by bank transfer.

Article 8 : Products availablity

Our product offers and prices are valid as long as they are visible on the site, while stocks last.The buyer is informed for each product of its availability or not before placing an order.If a product is not in stock the order can not be made thus avoiding the buyer a levy on his credit card for a product that can not be delivered.If however the order remains possible following an error in the update of our stocks we will inform you the buyer, by mail or by mail, as soon as possible so that he can choose to wait for the product or askreimbursement.

In the event of prolonged unavailability (more than 15 days), the buyer's order will be automatically canceled and refunded.

Article 9 : Shipping

Products are delivered to the delivery address indicated by the buyer during the ordering process.www.moncornerb.com, through its logistics partner Néolys, based in LIEUSAINT (77) undertakes to do its utmost to ensure that any order received before 10:00 business day leaves the day of its warehouses.The average delays observed from the deposit of www.moncornerb.com are the following:

    - Send So Colissimo for France: 48 to 72 hours minimum (Colissimo delivery is guaranteed before Christmas for orders placed until 20/12 at noon)

    - Mondial Relay shipment for Belgium: 4 to 5 working days

    - Shipping Chronopost Classic for France and some European countries: 24 to 48 hours (Chronopost delivery is guaranteed before Christmas for orders placed until 22/12 at noon)

    - UPS shipping for some European countries: 24 to 48 hours

    - Colissimo expert shipping for international: 4 days to 15 worked depending on the destination

    - Export shipment International tracking: 5 to 15 working days depending on the destination

These deadlines are provided for information only.www.moncornerb.com can not be held responsible for the consequences due to a delay of routing and any overtaking possible will not be able to give rise to damages, retained on payments pending or cancellation of the order by the purchaser.However www.moncornerb.com undertakes to send the product subject of the order within 10 days from the day following the validation of the order.

In case of deliverable items at different dates given their availability, the delivery time is based on the longest time.www.moncornerb.com reserves the right to split deliveries.Participation in processing and shipping costs will only be charged for one shipment.In this case, an informative mail will be sent by email to the buyer.

In the case of an error in the wording of the address making the delivery impossible, the additional costs incurred will be borne by the customer.

Article 10 : Reception procedure

Mondial Relay shipping: The buyer is informed by SMS or email of the availability of his parcel relay point.The buyer has a period of custody of 15 days to recover his package.In case of non-recovery of his parcel, it is returned to us.If the buyer wants a return of his package, the return costs will be at his expense.Similarly, if the customer wants a refund of his parcel, the amount of his order will be refunded less shipping costs.

Sending So Colissimo: The buyer is delivered to his home by his postman and signs a delivery slip acknowledgment of receipt for international orders.In case of absence, the buyer or the recipient of the ordered product receives a notice of passage of his postman (most cases), which allows him to withdraw the products ordered, at the nearest post office, during afifteen days.In case of non-recovery of his parcel, it is returned to us.If the buyer wants a return of his package, the return costs are his responsibility.Similarly, if the customer wants a refund of his parcel, the amount of his order will be refunded less shipping costs.

Shipping Chronopost Classic: The buyer is informed by SMS of the date of delivery of his order.The buyer is delivered to his home by his postman and signs a delivery slip acknowledgment of receipt.The buyer is obliged to check, in the presence of the postman, the deliveryman, the condition of the packaging of the goods and its contents upon delivery.In case of absence, the buyer or recipient of the ordered product receives a notice of passage of his postman, which allows him to withdraw the ordered products, the Chronopost agency or the nearest post office, during afifteen days.In case of non-recovery of his parcel, it is returned to us.If the buyer wants a return of his package, the return costs are his responsibility.Similarly, if the customer wants a refund of his parcel, the amount of his order will be refunded less shipping costs.

Sending UPS Classic: The buyer is delivered to his home by his postman and signs a distribution slip acknowledgment of receipt.In case of absence, the buyer or the recipient of the product ordered receives a notice of passage of his factor, which allows him to reprogram a delivery (for a period of ten days).In case of non-recovery of his parcel, it is returned to us.If the buyer wants a return of his package, the return costs are his responsibility.Similarly, if the customer wants a refund of his parcel, the amount of his order will be refunded less shipping costs.

In the event that the buyer has any doubt of any nature whatsoever about the condition or the contents of his parcel, he is obliged:

- to apply the procedure Colissimo, Mondial Relay, Chronopost and DHL (in particular to report the damages due, all claims and reservations) and to refuse the goods by immediately issuing a statement of anomaly to the postman (statement 170),Mondial Relay, Chronopost and UPS.

- to report these incidents to www.moncornerb.com at the following email address: serviceclient@moncornerb.com

Article 11 : Delivery problem

In case of delay in the delivery more than 10 days minimum from the registration of the order, the buyer is required to report the anomaly by mail to customer service serviceclient@moncornerb.com indicating the order number, so that our services request to open an investigation with the carrier. However, if the ordered product is not found after 21 days of investigation, www.moncornerb.com will proceed at its expense to a new shipment of products ordered by the buyer.

Article 12 : Cancellation - Retraction - Refund

The buyer has the option to cancel the order at the conclusion of the latter without any reason for justification.It will be enough for him to follow the following procedure:

1 / Contact customer service by email ("Contact us" section => Subject * "Order cancellation").

2 / In the field "Message *" indicate the number of the order

3 / A confirmation acknowledging receipt of the request will be sent to the buyer by email.

4 / The buyer will be refunded by check or re-credited on his credit card within a maximum period of 30 days.

If the order has already been sent when the cancellation occurs, the buyer will be refunded all the products ordered (excluding shipping costs).

In addition, from the receipt of the product the buyer has a withdrawal period of 14 days, allowing him, without having to justify particular reasons, to return the product delivered to the express condition that it has notbeen neither opened nor damaged nor broken and that it is in its original packaging (instructions, accessories, protective film ...).If the buyer makes use of this right of withdrawal within the period of 14 days from receipt of the product, the seller agrees to refund the buyer no later than thirty days from the date on which this righthas been exercised.Return postage costs will be borne by the buyer, as well as the cost of sending his parcel.In order to return the product, the buyer must follow the following procedure:

1 / Contact customer service by email ("contact us", => Subject * "Product return")

2 / Upon receipt of your message, we will send you a retraction form to return to us duly completed.

3 / Send us at: serviceclient@moncornerb.com your completed withdrawal form and an automatic acknowledgment of receipt will be sent to you.

4 / The package must be returned, accompanied by the invoice and a copy of the confirmation email to the following address:

NEOLYS pour Moncornerb.com
Boulevard d’Italie
Parc d’activité de Parisud 1
Quai 605-610 (zone Garonor)
77127 LIEUSAINT
Contact : Angélique HUBLER
01 81 14 50 84

5 / The buyer will be refunded by check or re-credited via Paypal or credit card within a maximum of 30 days.

Article 13 : Responsabilities

The products offered by www.moncornerb.com comply with the French legislation in force.In accordance with Article L.111-1 of the Consumer Code, the Buyer may, prior to his order, take note on the site of the essential characteristics of the product or products he wishes to order.For all products, particularly for cosmetic products, food supplements [and / or relating to health], the buyer determines his choice as the light of the essential characteristics of the products, that given the specificitiesthey are personal.In this regard, the buyer acknowledges and confirms being the only judge of the relevance of the products in view of any contraindications that would be personal, as well as their compatibility with any other product that he would use or treatments that he would do.object, so that the choice of products ordered is made under its sole responsibility.For this purpose, it is recalled that the products must in no way be considered as intended to prevent or treat a disease.The purchaser must not modify the treatments that have been prescribed to him and it is his responsibility to be assisted by a council if he does not consider himself sufficiently informed.Therefore www.moncornerb.com can not be held responsible for any indirect damage that may occur due to the misuse of products.

www.moncornerb.com is committed to making every effort to select its products and suppliers with the utmost care.However www.moncornerb.com can not be held responsible for suppliers who have transmitted fraudulent or incorrect data regarding the description or the quality of their products.

The buyer benefits from the product of the guarantee of hidden defects as provided for in articles 1641 to 1649 of the Civil Code.These warranties take place at no cost to the buyer.In this case the return postage costs will be borne by the seller.Finally, the buyer acknowledges that the photographs representing the products that appear on the site are only indicative, not contractual.

www.moncornerb.com can not be held liable for breach of contract in case of shortage or unavailability, force majeure, disruption or total or partial strike of postal services and transport and / orcommunications.

The website www.moncornerb.com also contains information from third parties, and links to other websites.www.moncornerb.com can not be held responsible for information from third parties in comment areas.Access to third party sites via hypertext links published on the site is at the risk of the client.Therefore, the customer expressly disclaims liability for www.moncornerb.com for any direct or indirect damages in connection with access to these sites, regardless of the nature and extent of the damage suffered.

Article 14 : Customer service

For any information or question, customer service is available by e-mail at the following address: serviceclient@moncornerb.com or using the form "contact us" available on the site.

Article 15 : Intellectual property

All the elements published within the Site, such as sounds, images, photographs, videos, writings, animations, programs, graphic charter, utilities, databases, software, are protected by the provisions of the code of the intellectual property andbelong to the seller.The buyer is prohibited from infringing the intellectual property rights relating to these elements and in particular from reproducing, representing, modifying, adapting, translating, extracting and / or reusing a qualitatively or quantitatively substantial part of them.exclusion of acts necessary for their normal and proper use.

Article 16 : Partial invalidity

If one or more stipulations of the conditions were considered illegal or null, this nullity would not have the effect of causing the nullity of the other provisions of these conditions, unless these provisions were inseparable with the stipulation invalidated.

Article 17 : Applicable law

The conditions are governed by French law.

Article 18 : Attribution of competences

The parties agree that in the event of any dispute arising out of the execution or interpretation of the conditions, they shall endeavor to find an amicable solution.In case of failure of this attempt to resolve the dispute amicably, it will be brought before the competent courts.

Article 19 : Data protection

The buyer is informed that, during his navigation and as part of the order, personal data concerning him are collected and processed by the seller as controller, including through the online form intended forto order.The buyer is informed that the order can not be placed if this form is not correctly completed.This form contains an indication of the optional or mandatory nature of the fields to be completed.The recipients of this data thus collected will be the company Naturience.This treatment is the subject of a declaration to the CNIL.This data is used for the processing of the order as well as to improve and personalize the services offered by the seller.In application of the law n ° 78-17 Informatique et Libertés of January 6, 1978 amended in 2004, the buyer has, at any time, a right of access, rectification, and opposition to the whole ofhis personal data via his account or by writing to Customer Service at the following address "serviceclient@moncornerb.com"